Workshops are complimentary for PACIS delegates. You can register to attend through the online registation form at https://www.secureregistrations.com/pacis2011/

Workshops currently available are:

• July 8 (Fri), 9am-12pm (Workshop FULL)
  Enterprise Systems curriculum for SME's
  Presenters:
  Felix Tan Ter Chian, Swinburne University of Technology
  Darshana Sedera, Queensland University of Technology

• July 8 (Fri), 9am-12pm
  OCIS Paper Development Workshop (This workshop is by-invitation only)
  Mentors:
  Boh Wai Fong, Nanyang Technological University
  Atreyi Kankanhalli, National University of Singapore
  Carol Hsu, National Taiwan University
  Jimmy Huang, Warwick University
  
• July 8 (Fri), 2pm-5pm (Workshop FULL)
  Surveys, Response Rates, and Nonresponse: Busting the Myths and Avoiding the Pitfalls
  Presenter:
  Jeffrey M. Stanton, Syracuse University

Enterprise Systems curriculum for SME's

This half-day workshop is designed to give new and experienced Information Systems and Business faculty
lecturers perspectives and practical guidelines for the design of a hands-on, Enterprise Systems (ES)
Small and
Medium Enterprises (SME) related curriculum. The workshop incorporates an introduction to Microsoft
Dynamics NAV and how ES (such as NAV) is leveraged to complete typical business processes related to
Supply Chain, Procurement and Sales Order Fulfillment. The workshop will start with presentations by Microsoft
representatives on its Global Academic Alliance program. Workshop participants will experience similar and
new study material and lab activities. In the duration of the hands-on experience, workshop participants will
receive advice from both workshop coordinators and business mentors from the Microsoft Alliance program
(Sydney and Melbourne). The workshop will end with practical recommendations on setting up the learning
environment for institutions: including duration of labs, technical support and costs, error checking, and ES
functions and utilities used. These recommendations will include suggestions made during the conduct of the
workshop; we aim for workshop conduct at a forum/ discussion-like manner. All workshop participants will
receive a Microsoft welcome pack, instructions and access to selected DynAA online resources, and selected
hands-on material.

Presenter Biographies:
Felix Tan Ter Chian (Swinburne University of Technology) - Felix is a lecturer of Information Systems at
Swinburne University of Technology in Melbourne, Australia. Felix is currently the convener for the Enterprise
Systems and (Enterprise) Information Systems for SMEs at Swinburne. Felix’s current research interests include
the organizational impacts of Enterprise Systems use, Enterprise Systems education and the impacts of Web 2.0
at workplaces. Felix has published several articles on Enterprise Systems use in IS curricula and has served on
associate editorial teams for ICIS, PACIS and ECIS conferences and the IJHDRI journal. Felix has attained 6
years of Enterprise Systems teaching experience, mainly with SAP and Microsoft Dynamics NAV. Felix has
developed a number of SAP and Dynamics NAV hands-on exercises for classroom teaching and e-learning. Felix
has conducted a series of ES hand-on workshops and presentations of introducing ES into curriculum, most
recently at CityUni of HongKong in Jan 2011.

Darshana Sedera (QueenslandUniversity of Technology:) Dr. Sedera is a senior lecturer at the Queensland
University of Technology, Brisbane, Australia. His research interests include: Enterprise Systems, Supply Chain
Management, and System Evaluations. Dr. Sedera has over 50 refereed publications in academic journals and
conferences, including JAIS, ICIS and ECIS. Dr. Sedera is the subject area coordinator for Enterprise Systems at
Queensland University of Technology. Dr. Sedera has extensive experience in teaching Enterprise Systems and
in the development of hands-on, process-centric teaching and pedagogical approaches.

OCIS Paper Development Workshop

This half day workshop is to provide promising papers the opportunity to interact with reviewers in small groups, so that experienced reviewers can provide mentoring to authors to help them to improve their paper that has been submitted to PACIS, or the reviewers can provide guidance on how ne would go about structuring a study to be submitted to PACIS or other conferences in the future. Roundtables with two papers per group will be assigned to one mentor. Mentors and participants will review and comment on each others’ papers, so that participants can learn from the comments of mentors and authors for both papers. This workshop is by-invitation only.

Mentor Biographies:
Wai Fong Boh: Wai Fong is an Associate Professor at the Nanyang Business School, Nanyang Technological University in Singapore. She received her PhD from the Tepper School of Business at the Carnegie Mellon University. Her research interests are in the areas of knowledge management, innovation and organizational learning. She also conducts research in the areas of the management of vertical standards, and Enterprise Architecture. She recently won an award for the Top Five IS Publications of the Year 2007. She also won the 2009 Management Science Distinguished Service Award for Reviewers, the 2005 Academy of Management Best Dissertation Award for the Organizational Communication and Information Systems Division and the 2002 ICIS Runner-Up to Best Theme-Related Paper Award. She has published in, or has papers forthcoming in Management Science, Organization Science, Academy of Management Journal, MIS Quarterly, Journal of Management Information Systems, Communications of the ACM, Information & Organization, and Human Resource Management Journal. She is currently on the editorial board of Management Science, Information Systems Research, Organization Science and Journal of Database Management.

Atreyi Kankanhalli: Atreyi is Associate Professor in the Department of Information Systems at the National University of Singapore (NUS). She obtained her B.Tech. from the Indian Institute of Technology (IIT) Delhi, M.S. from RPI, New York, and Ph.D. from NUS. She has had visiting stints at the Haas Business School, University of California Berkeley and the Indian Institute of Science, Bangalore. Prior to joining NUS, she has considerable experience in industrial R&D. She has consulted for organizations such as World Bank and Bosch SEA. Atreyi conducts research in the areas of knowledge management, electronic government, and IT-enabled structures with a diverse range of organizations, supported by government and industry grants. Her work has appeared in premium journals such as MIS Quarterly, Journal of Management Information Systems, IEEE Transactions on Engineering Management, Journal of AIS, Journal of the American Society for Information Science and Technology, International Journal of Human Computer Studies, Journal of Strategic Information Systems, European Journal of Information Systems, Communications of the ACM, and Decision Support Systems. Her research has been presented at leading conferences including ICIS, Academy of Management Meeting, HICSS, and WITS. Atreyi is on the editorial boards of prestigious journals including MIS Quarterly (Associate Editor), Information and Management, IEEE Transactions on Engineering Management, Journal of Information Privacy and Security (Associate Editor) and Journal of Global Information Management among others.

Carol Hsu: Carol is an Associate Professor in the Department of Information Management at National Taiwan University. She holds a Ph.D. in information systems from the London School of Economics and Political Science. Her current research interests focus on the organizational and cultural issues related to security policy and technology implementation. Her work has been published in the MIS Quarterly, European Journal of Information Systems, Communications of the ACM, and Journal of Information Systems Security.

Jimmy Huang: Jimmy joined Warwick in 2006. Prior to Warwick, he has been working for the University of Nottingham (2001-2006) and Aberdeen University (2000-2001). His first degree is in commercial laws (National Cheng-chi University, Taiwan 1992), his MBA is in international business (Exeter, 1996) and his PhD is from Warwick Business School (2000). He is the editorial member three information systems journals, namely Information & Management, Journal of Information Technology Case and Applications and Journal of Enterprise Information Management. Jimmy’s research interests are centred in and related to the area of cross-functional knowledge integration. His research conceptualises the process and dynamics of knowledge integration in the context of enterprise resource planning (ERP) system implementation and appropriation. His recent work examines the interrelationship between organisational architecture, knowledge integration and information systems.

Surveys, Response Rates, and Nonresponse: Busting the Myths and Avoiding the Pitfalls

The survey method – paper and pencil, web-based, telephone, or face-to-face – is one of the most popular methods in Information Systems research. One problem that plagues most survey researchers is nonresponse. As theories get more complex and more constructs must be measured, surveys tend to get longer, and this can reduce response rates. Some traditions have developed around acceptable response rates, such as these: “In my area a 45% response rate is considered quite good...” or “that research can’t possibly be valid given a response rate under 20%.” Research shows, however, that these and other myths about response rate are incorrect. In this tutorial, participants will learn four things: 1) The important difference between response rate and nonresponse bias, and why it is more important to minimize the latter rather than maximizing the former; 2) the full range of response enhancing techniques that have had their efficacy documented in the methods literature; 3) a focus on a particular method of response enhancement – survey and scale shortening; and 4) survey design methods that allow for the detection of the presence and magnitude of nonresponse bias. At the end of the tutorial, participants will have the skills and knowledge to build assessment and control of nonresponse into their survey methods.

Presenter Biography:
Jeffrey M. Stanton, Ph.D. (University of Connecticut, 1997) is Associate Vice President for Research at Syracuse University. Dr. Stanton’s research focuses on organizational behaviour and technology. He is the author with Dr. Kathryn Stam of the book, The Visible Employee: Using Workplace Monitoring and Surveillance to Protect Information Assets – Without Compromising Employee Privacy or Trust (2006). He is also the author of, Information Nation: Educating the Next Generation of Information Professionals (2010), with Dr. Indira Guzman and Dr. Kathryn Stam. Stanton has published many scholarly articles in peer-reviewed behavioural science journals, such as the Journal of Applied Psychology, Personnel Psychology, and Human Performance. His articles also appear in Computers and Security, Communications of the ACM, Computers in Human Behavior, the International Journal of Human-Computer Interaction, Information Technology and People, the Journal of Information Systems Education, the Journal of Digital Information, Surveillance and Society, and Behaviour & Information Technology. He also has published numerous book chapters on privacy, research methods, and program evaluation.
Stanton has taught three day summer workshops on surveys at the Center for Advanced Research Methods and Analysis (CARMA; based in Richmond, VA, USA) for the last seven years. He has also co-taught half day workshops on Survey Nonresponse and Survey and Scale Reduction at the annual meeting of the Society for Industrial and Organizational Psychology. The following articles by Dr. Stanton would be of specific interest to tutorial participants:

• Stanton, J. M. & Rogelberg, S. G. (2011, March) - Analyzing Survey Nonresponse Bias: A Quick Guide to the N-BIAS Techniques. Quarterly Newsletter of the Personnel Testing Council, Washington, DC.
• Rogelberg, S. G, & Stanton, J. M. (2007) - Understanding and dealing with organizational survey nonresponse. Organizational Research Methods, 10, 195-209.
• Stanton, J. M., Sinar, E. F., Balzer, W. K., & Smith, P. C. (2002) - Issues and strategies for reducing the length of self-report scales. Personnel Psychology, 55 (1), 167-193.
• Stanton, J. M., & Rogelberg, S. G. (2001) - Using Internet/Intranet Web Pages to Collect Organizational Research Data. Organizational Research Methods, 4, 199-216.
• Rogelberg, S. G., Church, A. H., Waclawski, J., & Stanton, J. M. (2002) - Organizational Survey Research: Overview, the Internet/intranet and present practices of concern. In S. G. Rogelberg (Ed.), Handbook of Research Methods in Industrial and Organizational Psychology. Oxford: Blackwell.
• Stanton, J. M., & Rogelberg, S. G. (2002) - Beyond online surveys: Internet research opportunities for industrial-organizational psychology. In S. G. Rogelberg (Ed.), Handbook of Research Methods in Industrial and Organizational Psychology. Oxford: Blackwell.