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The official
language of the conference is English. All papers must be written in
English. Authors are invited to submit original and unpublished papers.
All papers must be submitted electronically using the conference’s
online submission system at http://www.easychair.org/conferences/?conf=pacis2011.
Submitted papers should not have been submitted for review, accepted
for publication, or already published elsewhere. Accepted papers will
appear in the conference proceedings provided that at least one author
registers for and presents in the conference. High quality papers will
be nominated for the best paper award. For any inquiries related to
paper submission, please contact the program chairs.
The conference
will be organized into the following tracks but not limited to these
topics:
Track
Title
1. Theory and Research Methods in IS
2. IS Implementation, Adoption and Diffusion
3. IS for Corporate Responsibility
4. IS/IT in Healthcare
5. Knowledge Management and Business Intelligence
6. Green IS and IT
7. Empirical Research in e-Learning: Past, Present, and
Future
8. Culture and Global IT/IS Management
9. Information System Control and IT Governance
10. Service Science and Information Systems
11. Online Social Networking – Acting In A Virtually
Connected World
12. Business Process Management
13. Enterprise Systems
14. IT/IS Leadership and Strategy
15. IS/IT Project Management
16. Economics of IS
17. Human Computer Interaction
18. Web 2.0 and Data Mining
19. Human Behavior and IS
20. Future Directions/Breakthrough Ideas
21. General Track
22: IT
Global Sourcing and Cloud Computing
23. Electronic and Mobile Commerce
24. Accounting Information Systems
25. Design of Information Systems
26. Social and Organizational aspects of IS
27. Information Security and Privacy
High quality
and relevant papers from PACIS 2011 will be fast-tracked (at the author’s
prerogative) to …
…
and possibly other top journals. Though subject to the standard and
stringent double-blind review processes of these journals, this will
be an expedited review process coordinated by Senior Editors.
Details
of Tracks
1.
Theory and Research Methods in Information Systems
Track
Co-Chairs:
Mary Tate - Mary.tate@vuw.ac.nz
J Evermann - jevermann@mun.ca
Description:
Theories provide explanations of observed phenomena. Research methods
are the way research is conducted to build, extend, adapt, and test
or evaluate theories. This track seeks innovative papers on the development
and evaluation of theories in information systems; and the development,
application, and critical evaluation of the research methods used. Topics
covered include (but are not limited to):
•
Action Research
• Case Research (interpretivist and/or positivist)
• Critical Research
• Qualitative data analysis methods and techniques
• Quantitative and statistical data analysis methods and techniques
• PLS modeling and data analysis methods and techniques
• CB-SEM modeling and data analysis methods and techniques
• Process tracing methodology and trace data analysis
• Longitudinal or time series research and data analysis methods
• Design Science
• Ethnography
• Experimental Research
• Grounded Theory
• Literature review as Research Method
• Survey Research
• Novel or interesting combinations of methods for multi-method
work
• The nature of theory and research
• The nature of IS Theory
• Exploring research paradigms
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2. IS Implementation, Adoption
and Diffusion Track Track
Co-Chairs:
Rajeev Sharma, The University of Melbourne, Australia - Rajeevs@unimelb.edu.au
Huigang Liang, East Carolina University, USA - liangh@ecu.edu
Tracy Ann Sykes, Australian National University - tracy@tracyannsykes.com
Description:
The IS Implementation track invites high quality theoretical and empirical
papers advancing our understanding of this phenomena. While recent research
has been dominated by individual-level models based on the theories
such as diffusion of innovations, TAM and UTAUT, the field is ripe for
theoretical advances at the group- and organizational-levels of analysis.
Further, while prior research has generally abstracted away the active
roles of managers and users, and the organizational context in IS implementation,
these remain important areas for making theoretical contributions to
the field.
The track
welcomes papers grounded in a broad range of theories and perspectives,
including but not limited to structuration theory, institutional theory,
configuration theory, cybernetics, evolutionary economics, structural
contingency theory, actor-network theory, mutual adaptation, organizational
culture, and meta-structuration. Theoretical papers, empirical papers
(both qualitative and quantitative) as well as papers based on other
methods such as agent-based modeling are welcome.
The field
is open for a paradigm shift and advances through creative high quality
research. PACIS 2011 will provide an early opportunity for researchers
to showcase progress in this field.
Research
papers and Research-in-Progress papers focusing on, but not limited
to, the following topics are invited:
•
Theoretical advances in IS implementation, adoption and diffusion
• Roles of managers in shaping implementation, adoption and
diffusion
• Roles of users in shaping implementation, adoption and diffusion
• Interactions of users and managers in shaping implementation,
adoption and diffusion
• Mutual adaptations of technology and structure in implementation,
adoption and diffusion
• Organizational changes in IS implementation, adoption and
diffusion
• Power and politics in IS implementation, adoption and diffusion
• The role of culture in shaping implementation, adoption and
diffusion
• Sectoral studies (e.g. retail, health care, government, banking,
real estate etc.) of IS implementation,
adoption and diffusion
• Managerial strategies for successful IS implementation, adoption
and diffusion
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3.
IS for Corporate Responsibility
Track
Co-Chairs:
Dr. Paul O’Brien, Griffith Business School, Australia
- p.obrien@griffith.edu.au
Dr. Kuldeep Sandhu, Griffith Business School, Australia - k.sandhu@griffith.edu.au
Description:
In the past two decades we have seen a series of environmental, social
and financial disasters that have been caused primarily by poor management
decision making. The recent global financial crisis and the BP oil spill
in the Gulf of Mexico have resulted in loud calls for organisations,
particularly corporations, to take a more responsible and sustainable
management approach. This has culminated in the publication in October
2010 of ISO26000, the International Standards Organisation’s guiding
standard on Corporate Responsibility. While this is not a certifiable
standard there is little doubt that major corporations will rush to
adopt its recommendations so that they can claim the honour of being
a “Responsible Corporation” in ISO26000 terms. However,
implementation of the ISO26000 recommendations will require a plethora
of new supporting ICT technologies, systems, methodologies and processes.
This track
will provide a venue for researchers, software architects, and business
professionals to share and discuss emerging technologies, methodologies
and practices that are relevant to corporate responsibility, business
ethics, environmental sustainability and financial governance. We invite
original, high-quality papers that contribute to theory and/or practice
of information systems, technologies, methodologies, processes and management
systems that support the adoption of responsible, sustainable and financially
sound business practices as recommended in ISO26000.
Prospective
topics of this track include, but are not limited to:
•
Monitoring and reporting of energy usage and emissions;
• Monitoring and reporting of corporate social responsibility
obligations;
• Management decision making related to sustainability, corporate
social responsibility and governance
• Analysis and reporting on sustainability and corporate social
responsibility issues in the product and service lifecycles in ICT
and non-ICT industries
• Implementation of the ISO26000 Standard on Corporate Social
Responsibility
• Business Intelligence support for sustainability
• Design of sustainable products, services, and systems
• Closed loop supply chain management
• Organizational performance, competitive advantage and value
creation in responsible corporations
• Valuation and assessment of the adoption of triple bottom
line principles
• Awareness, adoption and diffusion of corporate responsibility
• Case Studies on sustainability information systems
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4. IS/IT in Healthcare
Track
Co-chairs:
Nilmini Wickramasinghe, IIT Stuart School of Business - nilmini.wickramasinghe@rmit.edu.au
Brian Corbitt, RMIT University - brian.corbitt@rmit.edu.au
Description:
Today’s healthcare industry globally is facing numerous challenges
pertaining to financial, demographic and technology issues surrounding
distribution, access, and delivery of healthcare services. Achieving
excellence in healthcare which lies in the provision of superior access,
quality and value has become the priority on the agenda for any healthcare
reform initiative. Such reform and the promise of superior healthcare
delivery can only be realised through the prudent design, development
and implementation of various IS/IT initiatives. Hence, the impact on
the healthcare sector of IS/IT initiatives, primarily in the form of
e-health, electronic medical records and healthcare portals is not only
significant but also far reaching.
Recognizing
the importance of IS/IT to healthcare, this research track is dedicated
to IS/IT in Healthcare (or e-health). We invite submission of high quality
papers that address any aspects of research in regard to IS/IT in healthcare
including but not limited to e-health initiatives, electronic medical
records, e-pharmacy, e-health card initiatives in various countries
as well as wireless initiatives.
Possible
topics include (but are not limited to) the following areas:
•
Internet and networked solutions for superior healthcare delivery
• Technology use to better manage healthcare data/information/knowledge
• Wired and/or wireless healthcare initiatives
• The management of information and knowledge in integrated
healthcare systems
• Designing healthcare organizations, systems and processes
to incorporate ehealth
• solutions
• Electronic medical records
• PACS
• Radiology information systems (RIS)
• Health data base management systems
• E-health card
• E-health and emergency and disaster relief
• E-Health Policy
• Privacy, security and trust issues with e-health solutions
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5 Knowledge Management and Business
Intelligence Track
Co-Chairs:
Atreyi Kankanhalli - atreyi@comp.nus.edu.sg
Gee-Woo
Bock - gwbock@skku.edu
Sharon Tan - tansl@comp.nus.edu.sg
Description:
Knowledge management (KM) is concerned with the effective deployment
of knowledge resources for organizational advantage. A topic that has
received considerable attention from researchers and practitioners,
it continues to garner interest as new technologies and contexts emerge
for knowledge management. Some of these include the increasingly globalized
business context, social networks, and sophisticated technologies for
supporting knowledge work. At the same time, the rapid growth of online
data due to the Internet and the widespread use of large databases have
created a need for knowledge discovery methodologies. The challenge
lies in extracting knowledge from data to deliver business intelligence
(BI). Business intelligence refers to a broad category of applications
and technologies for gathering, storing, analyzing, and providing access
to data to help companies make better business decisions. Thus, the
focus of this track is on the creation, capture, transfer and utilization
of data, information, and knowledge for organizational intelligence
and benefit. Sample topics include (but are not limited to):
•
Theoretical developments in KM/ BI IS research
• Design, development, and implementation of BI/KM systems
• KM/ BI system metrics, impacts on performance and effectiveness
• Industry KM/BI initiatives and best practices e.g., in education,
healthcare, government, finance
• Leveraging BI systems for knowledge creation
• Process approach to BI/KM systems
• Market/Collective Intelligence from social media
• Organizational BI systems and collaborative business
• Digital business ecosystems and BI
• BI in Virtual Communities
• Development of online social networks for KM
• KM for creativity and innovation
• KM for collaboration and distributed contexts
• Methods for accelerating take-up of KM technologies
• Personal knowledge management systems
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6. Green IS and IT
Track
Co-Chairs:
Helen Hasan - hasan@uow.edu.au
Alem Molla - alemayehu.molla@rmit.edu.au
Description:
Given the global realisation about the long term effects of human and
business activities on the natural environment and the pace and magnitude
of environmental deterioration, businesses are under increasing pressure
to engage in ecologically sustainable practices in addition to pursuing
economical and social outcomes. In this context, the impact of information
technology (IT) on and the role of Information Systems (IS) in ecological
sustainability have emerged as key IT management issues and as an IS
research field. Thus IS and IT managers and researchers are presented
with opportunities to investigate and provide solutions for how the
innovative use of IT and IS can transform and reduce the environmental
impact of individuals, organisations and society and thus provide leadership
in sustainability. The Green IT/IS is track will explore the impact
and role of IT and IS in sustainability initiatives. Topics to be covered
include, but not limited to:
•
Theories and methods applied to Green IS and IT research
• Case studies of Green IS and IT
• Adoption and Diffusion of Green IT/IS
• Enterprise Green IT/IS technologies and practises
• End user Green IT/IS technologies and practices
• Supply chain Green IT/IS technologies and practices
• Energy Informatics
• Lifecycle assessment of e-billing, videoconferencing, teleworking
• The ecological value of virtualisation, cloud computing, software
as a service
• Green data centres
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7. Empirical Research in e-Learning: Past, Present,
and Future Track
Co-Chairs:
Sean Eom - sbeom@semo.edu
J. Ben Arbaugh - arbaugh@uwosh.edu
Description:
Tremendous advances in information technology and the changing demographic
profile of the student populations have allowed colleges and universities
to offer Internet-based courses as a way to meet the ever-increasing
demand for higher and continuing education. Consequently, colleges and
universities worldwide are increasingly offering online courses and
complete online degree programs.
In the
early online learning systems developmental stage, the focus of attention
was placed on the technological dimensions of e-learning systems. E-learning
systems include learning management systems, course management systems,
and virtual learning environments. Using these software systems, designing
and implementing Web-based course delivery systems may not be a bottleneck
of the effective e-learning systems. Now it is very much evident that
the technology itself may not be an impediment anymore. The research
focus of e-learning systems has turned to the human dimension of the
e-learning systems. The distance learning system can be viewed as having
several human/non-human entities interacting together via computer-based
instructional systems to achieve the goals of education, including perceived
learning outcomes and student satisfaction. Unfortunately, most institutions
have paid less attention to study the factors that influence online
student satisfaction or learning outcomes. Over the past half decade,
we have seen increasing empirical research in regard to the factors
that contribute to the success of e-learning systems
Recommended
topics include, but are not limited to the following:
Manuscripts ranging from conceptual frameworks to case studies to qualitative
works and empirical research are encouraged.
1. Empirical
Research Methods in E-learning
•
Conceptual framework for e-learning empirical research
• Survey of empirical research methods in e-learning
• Questionnaire design in e-learning research
• Tutorials of structural equation modeling using various software
including LISREL, PLS graph, Smart PLS, AMOS, etc.
2. Quantitative
research method for E-learning Empirical Research
3. Qualitative
research method for E-learning Empirical Research
•
Action research
• Case study research
• Grounded theory
• Ethnography
4 . Review
and meta-analysis of e-learning empirical research
o Constructs/Factors
affecting E-learning Systems Outcomes
o Human
dimension including Students and instructors
o Design dimension including Learning models such as Objectivism,
Constructivism, Collaborativism, Socioculturalism, etc.
o Information delivery technology
5. Study
of factors influencing student satisfaction and learning outcomes.
o Learner
dispositional and behavioral characteristics,
o Quality assurance frameworks for e-learning effectiveness,
o Course content design and development, and their roles in shaping
effective e-learning environments.
o Measuring e-learning Success
6. Study
of factors influencing user satisfaction and learning outcomes with
internet-based e-learning in government and profit and not-for-profit
organizations
7. The
future directions of e-learning empirical research
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8. Culture and Global IT/IS Management
Track
Co-Chairs:
M.N. Ravishankar - M.N.Ravishankar@lboro.ac.uk
Pan
Shan Ling - pansl@nus.edu.sg
Description:
An increasing number of organisations rely on sophisticated IS/IT systems
to plan and execute global business strategies, to manage projects,
to train employees, to improve customer relations, to enhance organisational
image, to build global brands and to communicate effectively with a
range of stakeholders. Clearly, the process of developing and implementing
such systems has an intimate, dynamic relationship with the values,
beliefs, norms and world-views held by employees, customers and other
related groups. Despite the continued interest in the concept of ‘culture’
within the IS community, our understanding of the nature and consequences
of this important relationship remains at a nascent stage. This track
welcomes conceptual and empirical papers, which focus on different dimensions
of culture (e.g., national, organisational, sub-organisational, occupational
etc.) and how they relate to the management of organisational IS/IT,
particularly when the systems in question span geographical boundaries.
Suggested topics for papers include, but are not limited to:
•
Virtual collaboration and national culture
• Culture and global IT outsourcing relationships
• Cultural barriers to IT implementation
• Cultural leadership and IT strategies
• Social media and culture
• IT/IS and cultural attributes of organizations in the Asia-Pacific
region
• Organisational identity and global IS strategy
• Subcultures and strategic IS
• Methods for studying cultural impacts of IS/IT
• Professional cultures and global software development teams
• IT project management and cross-cultural issues
• Culture and control in IS development
• Corporate culture and knowledge sharing
• Cultural issues in MNC subsidiary units
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9. Information System Control
and IT Governance Track
Co-Chairs:
She-I Chang - actsic@ccu.edu.tw
Shin-Yuan Hung - syhung@mis.ccu.edu.tw
Description:
The trends of rapid adoption of the Internet, the globalization of Information
System Control and IT Governance, and the implementation of IFRS in
the business industry have brought about changes and challenges in the
conduct of business. Enterprises certainly have to take steps as earlier
as possible to avoid marginalization. On the other hand, IS Auditing
and Assurance, IT Risk Management, Fraud Detection, Forensic Accounting…
all of which have attracted much awareness in many countries, have become
the key management topics for a wide range of businesses and organizations
in the area of Pacific. Governments and corporations within this area
are still seeking for solutions to these issues and challenges, in light
of the recent economic recession and world job losses caused by recent
global financial crisis.
Therefore,
the objective is to bring together researchers from cross disciplines
related to Information System Control and IT Governance and to intensify
the exchange between the various perspectives on research at the intersection
of these areas. The track will cover a wide range of topics. Topics
of interest include, but are not limited to:
•
Contemporary Issues in Information System Control and IT Governance
• Information System Assurance, Audit, Control, and Financial
Reporting
• Information Evaluation, IS Assessment, IT Business Value,
IS Costs & Benefits
• IS Investment and Enterprise Performance
• Fraud Detection and Forensic Accounting
• IT Risk Management
• Security Management (such as ISO27001) for Information Systems
• IT Governance and IT Compliance
• Emerging Technology Issues in Information System Control and
IT Governance
• Accounting Information Systems and Business Process Management
• Application of Information System Control and IT Governance
Insightful,
coherent and methodically sound studies of any type (construction-oriented
research, design science research, case study-based research, action
research, survey studies, archival analysis, experimental research,
theory development, etc.) are equally encouraged. Completed research
and research-in-progress papers will be accepted. The review process
will be double-blind by at least two anonymous referees.
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10. Service Science and Information
Systems Track
Co-Chairs:
Vijayan Sugumaran, Oakland University, Rochester, USA, & Sogang
University, Seoul, S.Korea - sugumara@oakland.edu
Ghassan Beydoun, University of Wollongong, Wollongong, Australia
- beydoun@uow.edu.au
Description:
Services are playing a major role in shaping the economy of many nations
around the world. Research on Services has progressed independently
within different functional areas such as operations, marketing, and
finance. This track is motivated by a renewed interest in Service Science
which promotes an interdisciplinary approach for designing services
and implementing service systems. Developing a clear understanding of
the different factors that impact the design of services such as organizational,
technical, ontological, regulatory, and trustworthiness is essential
for successful deployment of service systems. The information systems
community can make a significant contribution to the area of service
science by identifying the relevant theories and paradigms that can
be brought to bear on the creation, adoption and diffusion of services
as well as developing methodologies and tools for designing and implementing
service systems in various domains. In particular, metadata and ontologies
from multiple business communities can be used to share and integrate
services. This facilitates broader collaboration and makes service delivery
information systems more responsive to change and increases business
adaptivness. The objective of this track is to encourage and renew research
in service science with a fresh perspective of semantic enrichment of
services and systems. This track will provide a forum for academics
and practitioners to identify and explore the issues, opportunities,
and solutions that improve service systems, particularly from the view
point of increased use of semantics to enhance services. In other words,
in the era of Service Oriented Architecture (SOA), Web Services, and
Semantic Web where adaptivness, reuse, and interoperability are paramount,
how can semantic enrichment of services be taken to the next level using
these technologies to achieve large scale adoption and usage of service
systems?
In addition
to the traditional issues related to the technical, managerial and organizational
aspects of service oriented systems, we seek papers that discuss service
delivery systems from the perspective of combining semantics with services.
Research papers that focus on, but are not limited to, the following
topics are invited:
•
Service innovation and strategy
• Business value of service and value co-creation
• Service economics, risk, supply chain and life cycle
• End user, interface issues and human behavior in service systems
• Service systems applications from different domains
• Service requirements analysis, modeling and design
• Service design methodologies and related software patterns
• IT services and software as a service
• E-service applications and industry practices
• Service exploration and identification
• Semantic technologies for service interoperability
• Service quality, compliance and regulatory aspects
• Monitoring, evaluation, evolution and reuse of services
• Security and safety of services
Best papers
from this track will be selected and recommended for possible publication
in the International Journal of Intelligent Information Technologies
(IJIIT) http://www.idea-group.com/ijiit
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11. Online Social Networking–
Acting in a Virtually Connected World Track
Co-Chairs:
Remko Helms - r.w.helms@uu.nl
Sharman Lichtenstein - sharman.lichtenstein@deakin.edu.au
Description:
Online social networking and social media are ubiquitous in today's
society and their impact is undeniable. For example, the social-networking
site Facebook counts more than 400 million active users (source: Facebook),
exceeding the population of USA. Online encyclopaedia Wikipedia contains
more than 15 million articles (source: Wikipedia), more than any offline
encyclopaedia. Further, technology-supported social networks have penetrated
many aspects of our daily lives and have been established for diverse
purposes ranging from e-dating (Match), to multimedia sharing (YouTube),
to professional networking (Xing), and from friendship/blogging sites
(MySpace), to online gaming and virtual worlds (World of Warcraft).
Individuals in their roles as employees and, more recently, their organizations
have also started to adopt the concept of social networks both intra-
and inter-organizationally. Despite the many advantages of social networking
and social media, their proliferation pose new challenges for both individuals
and organizations. Notably, much information is disclosed, either unintentionally
or intentionally, that could negatively affect an individual or organization.
Many people and organizations are still adapting to these challenges
and exploring how they should behave online while experiencing the sometimes-negative
consequences of the information they disclose. Not participating in
online social network is not an option however, because others will
and not reacting to shared information could, for instance, significantly
damage the reputation of a person or organization. This track seeks
to explore issues relating to the development and use of social networking
communities, how and why participants are drawn to them, for what purpose
such networks are used, what constitutes a successful or failed network
and related risks. We welcome both theoretical and empirical papers
that employ diverse methodologies and philosophical perspectives.
Topics
might include, but are not limited to:
•
Information disclosure
• Expertise seeking in online social networks
• Enablers and inhibitors of online social networks
• New qualitative approaches to study digital enabled social
networks
• Interplay between online and offline social networks
• Data and opinion mining in online social networks * Social
exchange and Social Capital
• Social Network Analysis (SNA) studies
• Critical mass and sustainability of social networks
• Business value of social networking tools
• Collaboration and innovation in online social networks
• Social networking strategies and policies
• Innovative business applications of crowd sourcing
• Security and privacy issues
• Ethical issues of online behaviour/presence
• Power, politics and trust in online social networks
• Cultural differences in social media use
• Longitudinal research studies (network evolution)
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12.
Business Process Management (BPM)
Track
Co-Chairs:
Michael Rosemann, Queensland University of Technology (QUT)
- m.rosemann@qut.edu.au
Michael zur Mühlen, Stevens Institute of Technology -
Michael.zurMuehlen@stevens.edu
Description:
Business processes have emerged as a well-respected variable in the
design of corporations and their information systems. However, unlike
other key managerial variables such as products and services, customers
and employees, physical or digital assets (e.g. data, information),
the conceptualization and management of business processes is in its
infancy in many respects.
The growing
demand for BPM is grounded in the ongoing pressure to improve operational
efficiencies, opportunities related to process outsourcing/off-shoring
and the interest in process standards such as ITIL and SCOR. Not surprisingly,
global analysts such as the Gartner Group have identified Business Process
Management as the number one priority of CIOs for the last seven years.
While a
large body of knowledge related to modeling, simulating and executing
business processes exists, BPM has scarcely been subjected to ‘classic’
Information Systems questions. Such questions go beyond the design of
BPM systems and surround the adoption, use, and implications of BPM
approaches and technologies in organization.
The proposed
BPM track will encourage the wider adoption of Information Systems research
in the increasingly popular and important domain of BPM. In alignment
with the overall topic of the conference, the proposed track will focus
on topics such as
•
Success factors and measures of BPM
• BPM adoption models
• BPM governance
• Business process innovation
• Process outsourcing/off-shoring
• Design of BPM artifacts
• Process-aware Information Systems
• Inter-organizational BPM
• Process performance measurement
• BPM in different industries/regions
• BPM and social software
• BPM and culture
The proposed
track will explicitly encourage research using a wide variety of papers
covering quantitative and qualitative, empirical and theoretical research
methodologies such as case studies, action research, surveys, experiments
and Design Science.
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13.
Enterprise Systems
Track
Co-Chairs
Darshana Sedera, Queensland University of Technology, Brisbane,
Australia - d.sedera@qut.edu.au
Say Yen Teoh, RMIT, Melbourne, Australia - Sayyen.teoh@rmit.edu.au
Description
Enterprise Systems (ES) represent one of the largest Information System
investments an organization is likely to make. Over the past fifteen
years many large and small-to-medium organizations have adopted Enterprise
Systems expecting positive outcomes. Many of organizations are now upgrading,
replacing, or extending their original Enterprise Systems. Early versions
of Enterprise Systems, known as Enterprise Resource Planning (ERP) systems,
provided back office functionality that integrated a range of core business
processes. Today's Enterprise Systems have evolved to include support
for a variety of front office and inter-organizational activities such
as customer relationship management (CRM) and supply chain management
(SCM). The design, implementation and maintenance of these large integrated
systems represent major technical and organizational challenges, requiring
new ways of thinking about business processes, system development, and
enterprise architecture.
We welcome
papers on conceptual and empirical research, as well as teaching cases,
other ES curriculum material, and papers that examine research methods
appropriate for ES research. We encourage submissions from researchers
representing all ontological perspectives. Our intention is to provide
a forum for bringing together researchers and educators with similar
interests both to share their current work and to plan future directions
for the field. We also hope to stimulate future collaboration in both
research and curriculum development.
Topics
of interest include, but are not limited to:
ES
Technology
•
Technologies and Tools in Enterprise Systems (ES)
• Technology Enhancements, e.g. RFID, Web Services, Virtual
Reality, Mobile Applications, Portal Technology, and Workflow Management
• Integrating SCM, CRM and SRM technologies ("ERP II")
• Integrating Business Process Modeling Tools to ES
• Business Intelligence and Knowledge Management in ES
• Integrating Legacy and Specialist Systems with Enterprise
Systems
• Integrating Product Data Management Systems and Product Lifecycle
Systems
ES
Organizational Issues
•
ES selection and adoption
• ES post-implementation challenges, issues and critical success
factors
• Organizational Change, Culture and Organizational Learning
• Organizational and Business Impacts of ES
• Business Benefit Evaluation and Realization
• Total costs of ownership of ES
• Organizational issues related to the integration of ES and
IT infrastructures
• Inter and Intra- organizational interaction of ES
Extended
Enterprise Systems
•
New directions in Enterprise Systems
• Supply chain management and Enterprise Systems
• Customer relationship management and Enterprise Systems
• Inter-organizational Enterprise Systems
• Extended Enterprise Systems selection, implementation and
usage issues
• Costs and benefits of extended Enterprise Systems
• Cases on extended Enterprise Systems
ES
Learning and Education
•
ES approaches to innovative curriculum, business, and engineering
programs
• Empirical evidence of ES Learning Outcomes
• Theory based development of ES Learning and Educating
• Research reports on utilizing ES in a research lab environment
• Evaluation of educational approaches
• Teaching case studies
• New and emerging "general concepts, principals, and theories"
Future
Enterprise Architecture
•
Reference architectures or innovative architectures on business, organizational,
and systems level
• Benefits and risks of development, implementation, and use
of enterprise architecture
• Interplay between enterprise architecture and IT infrastructure
• Tools and standards for enterprise architectures
• The role of the enterprise architecture in the formation of
strategic alliances
• Alignment of business, process and IS architecture
• Quality control for architecture artifact development and
maintenance
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14.
IT/IS Leadership and Strategy Track
Track
Co-Chairs:
Soon Ang, Nanyang Technological University, Singapore - asang@ntu.edu.sg
Christine Koh, Nanyang Technological University, Singapore - ASKKOH@ntu.edu.sg
Description:
This track invites papers that focus on topics related to IS/IT leadership
and strategy. We invite conceptual, theoretical, and empirical papers
drawing on a range of strategic, organizational, and leadership theories.
We also welcome papers at different levels of analysis and using a variety
of methodological approaches. This track focuses on:
•
The roles of IT/IS leadership in local and multinational corporations
in managing the IT function
• Leadership development in the IT/IS function and industry.
• The strategic partnership between IT/IS leadership and top
management team (including CEO, COO) of the firm; and between IT/IS
leadership and board of directors
• Research issues related to IT management including the relationship
between IT/IS leadership and strategic management of IT
• The strategic use of information technology in firms, industries
and networks
• Studies of IT/IS leadership and strategy that highlight the
uniqueness of the Pacific-Asia contex
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15.
IS/IT Project Management
Track
Co-Chairs:
Hsin-Lu Chang - hsinlu.chang@gmail.com
Carol
Hsu - carolhsu@ntu.edu.tw
Description:
The IS/IT Project Management track recognizes the importance and complexity
of managing IS/IT development and implementation in both the Pacific
Asia region and across the globe. Successful project management processes
are crucial to enhance business value derived from IT. This track seeks
high-quality conceptual and empirical research that attempts to advance
theory and application of IS/IT project management using any research
approach (action research, experimental, grounded theory, design science,
case studies, survey research, theory development, prototyping, methodology
development, PM tool development, etc.) Without seeking to limit the
scope of submissions, here is a list of possible topics for this track:
•
Theories used in IS/IT project management
• IS/IT project management in Pacific Asia
• Agile IS/IT project management
• IS/IT project management methodologies
• IS/IT project leadership
• IS/IT project quality metrics
• Best practices in IS/IT project management
• IS/IT Project success and failure
• Knowledge sharing and management in IS/IT projects
• Knowledge network in IS/IT project management
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16.
Economics of IS
Track
Co-Chairs:
Byungtae Lee, Korea Advanced Institute of Science and Technology,
Korea - btlee@business.kaist.ac.kr
Description:
This track studies the innovation and use of information systems (IS)
and information technologies (IT) based on economic principles. We welcome
new research on the following and related areas:
•
Productivity and performance effects of IT
• The economics of digital products and information goods
• Electronic commerce and electronic markets
• Network effects in products and industries
• Social network analysis and the economics of social media
• The economic consequences of IT-enabled outsourcing and IT
services
• Digital piracy and IT-related intellectual property issues
• The economics of software development and related methodology
innovation
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17.
Human-Computer Interaction and NeuroIS
Track
Co-Chairs:
Susanna Ho - susanna.ho@anu.edu.au
Fiona Nah - fnah@unlnotes.unl.edu
Description:
Human-computer interaction (HCI) has advanced at a fast pace and is
becoming a critical research stream in information systems. The HCI
track focuses on issues related to the manner in which humans interact
with technologies, information and tasks in organizational, managerial,
cultural, and social contexts. HCI research has a common focus on improving
user performance and experience. The HCI track aims at being a premier
presentation forum for the latest ideas and results in HCI research
by providing an open and constructive discussion forum. This track welcomes
both conceptual and empirical research papers that aim at advancing
our understanding of HCI at the individual, work group, organization,
and society levels. Papers using other approaches or methods to improve
or transform HCI research and practice, including design, analysis,
and evaluation are also welcome.
Topics
and research areas include, but are not limited to:
•
Behavioral, cognitive, and motivational aspects of HCI
• User interface design and evaluation of the Web for B2B, B2C,
C2C E-Commerce, group collaboration, personalization, negotiation,
and auctions
• Design and evaluation issues for small screen devices and
M-Commerce
• User task analysis and modeling
• Analysis, design, development, evaluation, and use of information
systems
• Guidelines and standards for interface design
• Interface issues in the development of new interaction technologies
• Information system usability engineering
• The impact of interfaces/information technology on attitudes,
behavior, performance, perception, and productivity
• Implications and consequences of technological change on individuals,
groups, society, and socio-technical units
• Issues related to the elderly, the young and special needs
populations
• Issues in teaching HCI courses
• Interface design for group and other collaborative environments
• Human factors issues related to HCI
• User / Developer experiences with specially-designed interfaces,
design environments, or devices
• Information visualization
• Cultural factors in HCI research
• Cognitive neuroscience
• Neuro-information-systems
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18.
Web 2.0 and Data Mining
Track
Co-Chairs:
Xiao Fang, University of Utah, USA - xiao.fang@business.utah.edu
San-Yih Hwang, National Sun Yat-Sen University - syhwang@mis.nsysu.edu.tw
Dan Zhu, Iowa State University - dzhu@iastate.edu
Description:
It is widely acknowledged that humans are fundamentally social creatures.
Thus, with the emergence of Web 2.0, the Web is increasingly perceived
as a platform for interacting with people, sharing knowledge, and forming
virtual communities. The analysis of social behavior on the Web has
attracted much attention in recent years, and social computing concerns
the analysis of social behavior, especially on the Internet, from computational
perspective. The profound amount of data pertaining to the Web is often
analyzed using data mining techniques to reveal precious knowledge that
was otherwise unknown. Examples include the characteristics of social
networks, patterns for knowledge sharing, and the characters of community
formation and evolution. Such knowledge can be further used to facilitate
traditional information search, meet personal need, or improve decision
making in business environments. Researchers and practitioners from
multiple disciplines have shown tremendous interest in understanding
the characteristics of social behavior through collecting and analyzing
Web 2.0 data.
This track
aims to bring together researchers and practitioners with a focus on
analyzing data pertaining to Web 2.0 using either computational or non-computation
methods. We encourage authors to share new and interesting theoretical
and methodological perspectives on topics surrounding Web 2.0, social
computing, and data mining that are of interest to the academic and/or
practitioner communities.
•
Online communities
• Web 2.0 applications
• Formation, evolution, and knowledge sharing of virtual communities
• Construction and analysis of social networks
• Link prediction
• Collaborative filtering
• Electronic negotiation
• Collective decision making, Wisdom of crowds
• Web mining
• Data Mining
• Social Media
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19.
Human Behavior and IS
Track
Co-Chairs:
Jack Zhenhui Jiang, NUS - jiang@comp.nus.edu.sg
Lingyun
(Leon) Qiu, Peking University - qiu@gsm.pku.edu.cn
Description:
In response to the increasingly competitive and knowledge-intensive
environments, organizations develop more complex forms and structures
by leveraging information technology (IT). Consequently, the inter-relationships
between IT, individuals and groups become increasingly complex. It is
of great significance and interest for researchers to unveil how human
behavior and social context may affect the development, adoption, implementation,
and use of various forms of IT.
We invite
papers that test and extend our current understanding of the issues
in this area. This track focuses on the individual, group and organizational
levels of analysis in the adoption, use, and effects of IT/IS. Possible
topics include, but are not limited to:
•
New theoretical perspectives that can help us better understand the
intertwined nature of social factors and IT/IS#
• Human and social factors in IT/IS development, adoption, deployment
and use
• Cultural factors for development, adoption, deployment and
use of IT/IS
• The social and behavioral impacts of Web 2.0 in organizations
• Organizational and human factors and the success of virtual
teams
• The impact of social media (networking) web sites on human
behavior, organizations, society, and IT development
• The relationships between indicators of social capital, knowledge
management, and IT/IS use
• Online and off-line interactions and the development of social
relationships
• The application of methodological approaches (e.g., social
network analysis, ethnomethodology, conversation analysis) to understand
technology development, adoption, deployment, and use
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20.
Future Directions/Breakthrough Ideas
Track
Co-Chairs:
Steve Elliot, Business Information Systems, The University of Sydney,
Australia - steve.elliot@sydney.edu.au
Mary-Anne Williams, Innovation and Enterprise Research Laboratory,
The University of Technology, Sydney -
Mary-Anne.Williams@uts.edu.au
Description:
Since the 1970s, Information Systems researchers have established a
track record of high quality research achievements, predominantly in
aspects of the IT artifact applied in an organizational context. Future
directions for IS researchers and breakthrough ideas may be based on
technology developments in this micro context, such as augmented reality
services, or pursued by expanding the context to include, for example,
mobile social services. However, the most significant prospects for
high impact, high visibility directions and ideas are likely to be at
a macro level. Macro issues range from addressing global challenges
including climate change, financial crises, health and welfare and security
to facilitating trans-disciplinary solutions and opportunities presented
by ubiquitous applications of complex technologies. Beyond the organization,
the impact of macro issues is in transforming industries, economies,
nations and societies. This research track invites papers across a range
of topics, research theories and methods and empirical practices that
consider, analyze and illustrate future directions for IS and breakthrough
ideas. Of special interest are conceptual and empirical papers that
identify and address high impact and high visibility ideas and issues
and that attempt to ground these on theories and/or methodologies from
IS and other disciplines.
Research
papers that focus on, but are not limited to, the following topics are
invited:
•
Breakthrough ideas of significance to IS
• Future directions for IS researchers with their theoretical
foundations
• Methodological implications for future IS research
• IS strategies, policies, practices and evaluations that facilitate
social, industrial, governmental and organizational transformations
• Individual behaviors in response to ubiquitous applications
of complex technologies in social and organizational contexts
• IS researchers’ experience with multi-disciplinary and
trans-disciplinary collaborations investigating multi-faceted, globally
significant issues
• Issues and developments in ubiquitous applications of enabling
technologies
• Social, political, and legal implications of IS-enabled global
transformation
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21. General Track
Track
Co-Chairs:
Alison Parkes, University of Melbourne - aparkes@unimelb.edu.au
Jenny Leonard, University of Sydney - jenny.leonard@sydney.edu.au
Description:
The general track welcomes original research examining important technical,
economic, managerial, or behavioral issues surrounding the design, implementation,
acceptance/use, management, and evaluation of information systems in
various organization or business contexts.
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22.
IT Global Sourcing and Cloud Computing
Track
Co-Chairs:
Balaji Rajagopalan, School of Business Administration, Oakland University
-
rajagopa@oakland.edu, (248)-370-4958
Christer Magnusson, Department of Computer and Systems Sciences,
Stockholm University -
cmagnus@dsv.su.se, +46-8- 6747239
Gustaf Juell-Skielse, Department of Computer and Systems Sciences,
Stockholm University -
gjs@dsv.su.se, +46-8-161672
Description:
Global Sourcing and Cloud Computing are two developments in Information
technology (IT) that have brought about radical changes in how organizations
leverage IT for delivering value. Sourcing decisions are important considerations
in strategy of firms to improve efficiencies and performance. In addition,
firms are transitioning to an on-demand model of IT enabled by cloud
computing to create increased flexibility and enhance their ability
to scale.
Cloud computing
is changing the way information is stored and managed. And, the globalization
of sourcing to tap innovation and growth opportunities is a priority
for firms. While these two developments happened independently, they
are intricately intertwined for consideration in IT strategy.
We invite
papers that provide insights into all aspects of IT sourcing and cloud
computing. In particular, we are also interested in papers that tie
the two developments to broader IT strategy issues in firms. Papers
that include empirical, analytical, and conceptual approaches that develop
or extend theory are welcome. Co-authored papers with practitioners
are particularly encouraged.
Topics of interest include, but are not limited to:
Sourcing
•
Decision Making in sourcing
• Managing and Monitoring Suppliers in Sourcing arrangements
• Managing Intellectual Property issues in sourcing relationships
• All aspects of Global Delivery Models (i.e. off-shoring, near-shoring,
rural sourcing and multi-sourcing)
• IT capability development: in-sourcing, outsourcing, and back-sourcing
• Knowledge creation, acquisition, sharing, and loss in IT outsourcing
• Preserving and Managing organizational knowledge in outsourcing
arrangements
• Impact of outsourcing at individual, firm, and national levels
• Structuring IT outsourcing agreements
• IT outsourcing in global supply chain management
• IT outsourcing-enabled business transformation and new inter-organizational
forms
• Social, ethical, and regulatory implications in IT outsourcing
• Emerging trends in IT outsourcing
• Evolution of global sourcing markets, internal as well as
external
• Implications of switching costs and standards
Cloud
Computing
•
Cloud frameworks
• Adoption of Cloud Computing
• Cloud Computing lifecycle
• Integrating Cloud services with ERP and legacy systems
• Critical success factors for adopting Cloud Computing
• Change in buyer role, Cloud Computing compared to on-premise
installations
• Configurability of Cloud applications
• Implementation models for Cloud Computing
• Business models for Could Computing
• Cloud Computing as IT sourcing strategy
• Cloud Computing and security
• The Open Cloud: Cloud Computing and open source software
• Case Studies in Cloud Computing
• Evolution of standard Cloud computing, such as payment services
and governmental services
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23.
Electronic and Mobile Commerce
Track
Co-chairs:
Eric T.G. Wang, National Central University, Taiwan - ewang@mgt.ncu.edu.tw
Ming-Hui Huang, National Taiwan University - mhhuang@im.ntu.edu.tw
Description:
The advances in Internet and wireless communication technologies and
the proliferation of mobile devices and location-based services have
enabled the rapid development of electronic and mobile commerce. This
research track is interested in the development of theories and practices
critical to the acceptance and diffusion of electronic and mobile commerce.
Of special interest are conceptual and empirical papers that identify
crucial issues of today’s electronic and mobile commerce and that
attempt to resolve these issues by drawing upon theories and/or methodologies
from IS and other disciplines.
Research
papers that focus on, but are not limited to, the following topics are
invited:
•
Theoretical foundations of electronic and mobile commerce
• Mobile applications and business models
• Strategies, policies, and economics of electronic and mobile
commerce
• User behaviors in electronic and mobile commerce
• Location commerce
• Mobile marketing, blog marketing, social network marketing,
and other web-based marketing
• Location-based services and applications
• Issues and developments of electronic and mobile commerce
• Privacy, security, and trust of electronic and mobile commerce
• E-government, policy, and law
• Social, political, and legal implications of electronic and
mobile commerce
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24.
Accounting Information Systems
Track
Co-chairs:
Carla Wilkin, Department of Accounting and Finance, Monash University
- Carla.Wilkin@monash.edu
Angela Liew, Department of Accounting and Finance, University of
Auckland - a.liew@auckland.ac.nz
Description:
Issues such as compliance, the global financial crisis and corporate
collapses necessitate scrutiny of data quality and integrity of an organisation’s
transactions, business processes and decisions. Accounting information
systems (AIS) provide the means to capture and store accounting and
business-related data whilst ensuring the accuracy, timeliness and validity
of this data, which is used to produce internal and external business
reports, including IFRS financial reports. Through the resultant operational,
tactical, strategic and external decisions, AIS assist organisations
in achieving the innovative and strategic initiatives so economically
and socially critical to competitive performance. This research track
is interested in conceptual and empirical papers that draw upon theories
and/or methodologies from Accounting, IS and other disciplines to intensify
and extend research perspectives.
Topics
of interest include but are not limited to:
•
Accounting information system modelling, design and implementation
issues
• Accounting information system integration
• Risk assessment and enterprise risk management
• Evaluation, assessment and business value of accounting information
systems
• Accounting information systems and governance
• Business intelligence and accounting information systems
• Global accounting information systems
• XBRL
• Case studies about accounting information systems
Fast-Tracking
to Journal:
Selected submissions to the track will be fast-tracked for publication
consideration at the International Journal of Accounting Information
Systems (IJAIS) at the author's prerogative.
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25.
Design of Information Systems
Track
Co-Chairs:
Deborah
Bunker, University of Sydney - deborah.bunker@sydney.edu.au
Dirk Hovorka, Bond University - dhovorka@bond.edu.au
Description:
This
track invites research that utilizes and explicates the design-science
paradigm in IS research. It encourages research and research in progress
papers, position statements and practitioner reports that deal with
the theorising, creation and evaluation of innovative IT artifacts (constructs,
models, methods, or instantiations). Papers which extend or challenge
the current conceptualization of Design Science research, and papers
which further knowledge applicable to the design of information systems
in new domains (health-informatics, spatially-enabled information systems,
philosophical and scientific inquiry etc) are also welcome. Paper format
and presentation must be appropriate for an information systems (IS)
audience. Areas of interest include, but are not limited to:
•
Design Architecture
• Design Evolution and Secondary Design
• Design Processes or Frameworks
• Design of Software-Intensive Systems
• Evaluation of Design Science Research
• Philosophical Foundations of Design Science Research
• Representation of IT Artifact Design
• Science of Design and Design Theory
• IS Design and Innovation, Adoption and Diffusion
• Socio-technical Issues in Design and Design Theory
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26.
Social and Organizational aspects of IS
Track
Co-chairs:
Weiling Ke, Clarkson University, Potsdam, NY - wlk999@gmail.com
Chuan Hoo Tan, City University of Hong Kong - ch.tan@cityu.edu.hk
Description:
Information systems (IS) play an increasingly critical role in affecting
the interactions, behavior and practices in organizations and the society.
While we have expended effort on investigating and theorizing the organizational
and social aspects of IS, there remain a variety of complex issues.
This track will focus on the social relations, social behaviors and
organizational issues that shape the development, adoption and use of
various forms of information technology. Our aims are threefold. First,
it is to continue, build on and extend the existing debates and theorization
of the social and organizational aspects of IS application, development
and deployment. Second, it is to reflect on our understanding of the
pertinent, contemporary issues and to set the agenda for future directions
in this area of research. Third, it is to offer greater degree of theoretical
conceptualization and empirical validation of the conventionally held
suppositions. To this end, this track welcomes conceptual, theoretical,
and empirical papers that further our understanding of these issues.
Moreover, research findings drawing on regional, national and international
perspectives are highly encouraged.
Research
papers that focus on, but are not limited to, the following topics are
invited:
• Adoption and diffusion of IT innovations
• Organizational learning of IS
• Applications and business models enabled by IT innovations
• User behavior and response to social media, commercial websites,
and mobile applications
• Social theoretical foundations of online and mobile platforms
• Strategies, policies, and economics of social media, commercial
websites, and mobile applications
• Issues and development of IT innovations
• Privacy, security, and trust of social media, commercial websites,
and mobile applications
• E-government, policy, and law
• Social, political, and legal implications relating to social
media, commercial websites, and mobile applications
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27.
Information Security and Privacy
Track
Co-Chairs:
Atif Ahmad, The University of Melbourne - atif@unimelb.edu.au
Sean Maynard, The University of Melbourne - seanbm@unimelb.edu.au
Description:
The information age presents new security and privacy challenges for
modern organisations. Among these is the need to improve information-security
management to address an escalating number of new and evolving security
threats. The Security and Privacy track focuses on a wide range of topics
that relate to organisational security practices as well as privacy
issues. Among these are risk, governance, and policy, but also included
is a host of other related topics such as culture and awareness training.
Although the track will accept technically oriented papers, the primary
contribution and impact of these papers must be on organisational matters.
Accordingly, topics include (but are not limited to):
. Anonymity
and Pseudonymity
. Impact of Encryption on Organisations
. Information Security Risk Management
. Information Security Culture
. Information Security Governance
. Information Security Policy
. Interface Design and Security
. Secure Knowledge Management
. Information Security Requirements
. Information Security Awareness, Training and Education
. Internet Security and online protection
. Identity Management
. Privacy enhancing technologies, attitudes and practices
. Social Engineering and human risks
. Ethics in Information Security and Privacy
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